Terms & Conditions

Last updated: February 2026

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this website. These terms apply to all visitors, users, and others who access or use the website and any services offered through it.

2. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the website.

You may not use the website in any manner that could damage, disable, overburden, or impair the website or interfere with any other party's use of the website. You may not attempt to gain unauthorised access to any accounts, computer systems, or networks connected to the website through hacking, password mining, or any other means.

3. Intellectual Property Rights

All content included on this website, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of the website operator or its content suppliers and is protected by international copyright laws. The compilation of all content on this website is the exclusive property of the website operator and is protected by international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the website without prior written consent, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
• You may store files that are automatically cached by your web browser for display enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

4. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of these terms, which may result in immediate termination of your account on our website.

You are responsible for safeguarding the password that you use to access the website and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.

We reserve the right to disable any user account at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these terms.

5. Services and Products

We reserve the right to modify, suspend, or discontinue any service or product offered through the website at any time without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of any service.

All descriptions of services or products and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to limit the quantities of any services or products that we offer. Any offer for any service or product made on this website is void where prohibited.

6. Payment Terms

If you purchase any services or products through the website, you agree to pay all fees and charges associated with your account on a timely basis and with a valid payment method. All payments are non-refundable unless otherwise stated in a separate written agreement. Prices for services are subject to change without notice.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through the website. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.

7. Limitation of Liability

In no event shall the website operator, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the website.
• Any conduct or content of any third party on the website.
• Any content obtained from the website.
• Unauthorised access, use, or alteration of your transmissions or content.

The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. You specifically acknowledge that the website operator shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any third party.

8. Disclaimer of Warranties

The website is provided on an "as is" and "as available" basis. The website operator makes no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials, or products included on the website. You expressly agree that your use of the website is at your sole risk.

To the full extent permissible by applicable law, the website operator disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. The website operator does not warrant that the website, its servers, or email sent from the website are free of viruses or other harmful components.

9. Indemnification

You agree to defend, indemnify, and hold harmless the website operator, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these terms or your use of the website.

10. Privacy

Your use of the website is also governed by our privacy practices. We collect, store, and process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable. By using the website, you consent to the collection and use of information as described herein.

We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage. We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law.

11. Third-Party Links

The website may contain links to third-party websites or services that are not owned or controlled by the website operator. The website operator has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the website operator shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

12. Termination

We may terminate or suspend your account and access to the website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these terms. Upon termination, your right to use the website will immediately cease. All provisions of these terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law

These terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. If any provision of these terms is held to be invalid or unenforceable by a court, the remaining provisions of these terms will remain in effect.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use the website after those revisions become effective, you agree to be bound by the revised terms.

15. Severability

If any provision of these terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

16. Entire Agreement

These terms constitute the entire agreement between you and the website operator regarding the use of the website, superseding any prior agreements between you and the website operator relating to the use of the website. Any ambiguities in the interpretation of these terms shall not be construed against the drafting party.

17. Waiver

The failure of the website operator to exercise or enforce any right or provision of these terms shall not constitute a waiver of such right or provision. No waiver by the website operator of any term or condition set out in these terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

18. AI Chat Assistant

This website provides an AI-powered chat assistant ("AI Chat") for informational and business enquiry purposes only. By using the AI Chat, you acknowledge and agree to the following:

• AI-Generated Content: All responses from the AI Chat are generated by artificial intelligence models. Responses may contain inaccuracies, errors, or outdated information. The AI Chat is not a substitute for professional legal, medical, financial, or any other expert advice.
• No Professional Advice: Nothing provided by the AI Chat constitutes professional advice of any kind. You should not rely on AI Chat responses for making important decisions without consulting a qualified professional.
• User Responsibility: You are solely responsible for your use of the AI Chat and any actions you take based on its responses. You agree not to use the AI Chat for any unlawful, harmful, abusive, threatening, defamatory, obscene, or otherwise objectionable purposes.
• Content Moderation: We employ automated content moderation to filter harmful, illegal, and inappropriate queries and responses. We reserve the right to block, refuse, or terminate any interaction that violates these terms or applicable law.
• Rate Limiting: To prevent abuse, the AI Chat is subject to rate limits. Excessive or automated use may result in temporary or permanent restriction of access.
• Logging and Monitoring: We may anonymously log interactions with the AI Chat for safety, compliance, and quality improvement purposes. Logs are stored in accordance with applicable data protection laws and do not contain personally identifiable information.
• No Warranty: The AI Chat is provided "as is" without any warranty of accuracy, completeness, reliability, or fitness for a particular purpose. We disclaim all liability for any harm, loss, or damage arising from your use of or reliance on AI Chat responses.
• Third-Party AI Models: The AI Chat may utilise third-party AI models and services. We are not responsible for the content, policies, or practices of these third-party providers.

By using this website, you signify your acceptance of these terms and conditions. If you have any questions regarding these terms, please contact us through the website.