Terms & Conditions

Last updated: April 2026

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this website. These terms apply to all visitors, users, and others who access or use the website and any services offered through it.

2. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the website.

You may not use the website in any manner that could damage, disable, overburden, or impair the website or interfere with any other party's use of the website. You may not attempt to gain unauthorised access to any accounts, computer systems, or networks connected to the website through hacking, password mining, or any other means.

3. Intellectual Property Rights

All content included on this website, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of the website operator or its content suppliers and is protected by international copyright laws. The compilation of all content on this website is the exclusive property of the website operator and is protected by international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the website without prior written consent, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
• You may store files that are automatically cached by your web browser for display enhancement purposes.
• You may print or download one copy of a reasonable number of pages of the website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

4. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of these terms, which may result in immediate termination of your account on our website.

You are responsible for safeguarding the password that you use to access the website and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.

We reserve the right to disable any user account at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these terms.

5. Services and Products

This website promotes and may sell digital and service-based offerings from NanoTech Hub, including AI automation design, AI testing and red teaming, implementation planning, AI readiness reviews, paid assessments, advisory sessions, subscriptions, retainers, and custom delivery packages. Service descriptions on the website are provided to help buyers understand what is being offered, but the exact scope of any custom engagement is defined by the checkout page, service page, proposal, statement of work, or other written confirmation provided before purchase.

We reserve the right to modify, suspend, or discontinue any service or product offered through the website at any time without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of any service.

All descriptions of services, deliverables, access periods, and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to limit the quantities of any services or products that we offer. Any offer for any service or product made on this website is void where prohibited.

6. Payment Terms

If you purchase any services or products through the website, you agree to pay all fees and charges associated with your order on a timely basis and with a valid payment method supported by the checkout provider. Pricing for NanoTech Hub services is typically negotiated individually and depends on project scope, technical complexity, timing, deliverables, implementation requirements, and the amount of delivery or support work involved.

Some offerings are one-time purchases and some may be recurring subscriptions or ongoing service plans. Where pricing or billing terms are agreed for a specific project, assessment, subscription, or retainer, the applicable amount, billing interval, renewal terms, and cancellation method should be stated in the checkout flow, written quote, proposal, invoice, or other confirmation provided before purchase. You are responsible for reviewing those details before completing payment.

Where a purchase grants access to a digital service, call, assessment, report, or subscription, access is normally provided after payment confirmation, booking confirmation, or another activation step described on the relevant page or in direct correspondence. Delivery times for custom services may vary depending on scope, scheduling, and client responsiveness.

Support period: Unless a different support period is expressly stated in the relevant offer, proposal, statement of work, or service confirmation, NanoTech Hub may provide up to 90 days of reasonable post-delivery or post-activation support for the purchased service. The exact scope of that support depends on the purchased package and may include clarification, minor corrections, implementation guidance, or reasonable follow-up assistance, but does not automatically include a new project phase, major rebuild, or materially expanded scope.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through the website. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.

Cancellation and renewals: If you purchase a recurring service or subscription, you may cancel future renewals before the next billing date using the payment provider account tools or by contacting info@nanotech.icu. Unless stated otherwise in a written service agreement, cancellation stops future billing only and does not automatically create a refund for charges already processed.

Refunds: If a specific offer, proposal, or checkout page states a different refund rule, that specific rule controls. Otherwise, buyers may request a refund within 30 days of purchase by contacting info@nanotech.icu. We will review refund requests in good faith and may refuse refunds where a booked session has already taken place, custom work has already started or been delivered, access has already been substantially used, or there is evidence of abuse, fraud, or breach of these Terms.

7. Limitation of Liability

In no event shall the website operator, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the website.
• Any conduct or content of any third party on the website.
• Any content obtained from the website.
• Unauthorised access, use, or alteration of your transmissions or content.

The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. You specifically acknowledge that the website operator shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any third party.

8. Disclaimer of Warranties

The website is provided on an "as is" and "as available" basis. The website operator makes no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials, or products included on the website. You expressly agree that your use of the website is at your sole risk.

To the full extent permissible by applicable law, the website operator disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. The website operator does not warrant that the website, its servers, or email sent from the website are free of viruses or other harmful components.

9. Indemnification

You agree to defend, indemnify, and hold harmless the website operator, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these terms or your use of the website.

10. Privacy

Your use of the website is also governed by our privacy practices. We collect, store, and process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable. By using the website, you consent to the collection and use of information as described herein.

We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage. We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law.

We may collect and use contact details, enquiry form content, chat submissions, order information, scheduling details, and technical usage data so that we can respond to enquiries, deliver services, operate the website, prevent abuse, maintain security, and comply with legal obligations. You should not send payment card details or highly sensitive personal data through the website contact forms or AI chat unless we have expressly asked for it through a secure and lawful process.

If you have a privacy-related question or request, please contact info@nanotech.icu.

11. Third-Party Links

The website may contain links to third-party websites or services that are not owned or controlled by the website operator. The website operator has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the website operator shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

12. Termination

We may terminate or suspend your account and access to the website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these terms. Upon termination, your right to use the website will immediately cease. All provisions of these terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law

These terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. If any provision of these terms is held to be invalid or unenforceable by a court, the remaining provisions of these terms will remain in effect.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use the website after those revisions become effective, you agree to be bound by the revised terms.

15. Severability

If any provision of these terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

16. Entire Agreement

These terms constitute the entire agreement between you and the website operator regarding the use of the website, superseding any prior agreements between you and the website operator relating to the use of the website. Any ambiguities in the interpretation of these terms shall not be construed against the drafting party.

17. Waiver

The failure of the website operator to exercise or enforce any right or provision of these terms shall not constitute a waiver of such right or provision. No waiver by the website operator of any term or condition set out in these terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

18. AI Chat Assistant

This website provides an AI-powered chat assistant ("AI Chat") for preliminary informational and business enquiry purposes only. By opening, accessing, submitting content to, or otherwise using the AI Chat, you acknowledge and agree to the following provisions, which are intended to apply in addition to the rest of these Terms & Conditions.

The order of jurisdictional references in this section is deliberate: United Kingdom first, then European Union / European Economic Area, then the United States, then Canada, and then International use generally. The governing law provision of these Terms remains the United Kingdom, while any mandatory non-excludable rights that apply to a user under applicable EU / EEA, USA, Canadian, or other applicable law remain preserved only to the extent that such rights cannot lawfully be limited or excluded.

• AI-Generated Content: AI Chat responses are generated by automated systems and may contain inaccuracies, omissions, outdated material, flawed reasoning, biased output, hallucinated facts, incorrect citations, broken code, unsafe suggestions, or unsuitable recommendations. Outputs may differ from session to session even when materially similar questions are asked.
• No Professional Advice: Nothing provided by the AI Chat constitutes legal, medical, clinical, pharmaceutical, financial, tax, accounting, audit, investment, insurance, employment, compliance, immigration, engineering, cybersecurity, safety, emergency, or any other regulated or professional advice. The AI Chat is not a substitute for a qualified professional and must not be relied upon as such.
• Independent Verification Required: You must independently verify all facts, calculations, legal positions, technical recommendations, code, security suggestions, quotations, references, translations, business conclusions, and compliance statements before relying on them. You must obtain qualified human review before using AI output in any matter that could reasonably affect rights, obligations, health, safety, money, security, contracts, litigation, filing deadlines, regulated activity, or operational continuity.
• No Client or Advisory Relationship: Use of the AI Chat does not create any solicitor-client, attorney-client, doctor-patient, fiduciary, advisory, consultancy, agency, employment, partnership, joint venture, or other special relationship between you and the website operator or any affiliate, supplier, or service provider.
• User Responsibility: You are solely responsible for your prompts, uploads, attachments, instructions, follow-up questions, interpretations, decisions, reliance, disclosures, implementations, and downstream use of any AI Chat output. You remain solely responsible for ensuring that your conduct is lawful, appropriate, authorised, and safe.
• No Confidentiality Guarantee: Unless expressly agreed in a separate written contract signed by an authorised representative of the website operator, you must not assume that information submitted through the AI Chat is protected by legal privilege, professional secrecy, non-disclosure obligations, trade secret handling standards, or any bespoke confidentiality undertaking.
• Sensitive Information Warning: You should not submit highly sensitive personal data, special category data, protected health data, payment card data, banking credentials, government-issued identifiers, export-controlled information, defence-related information, source code subject to third-party restrictions, trade secrets, or confidential third-party material unless you have independently concluded that such submission is lawful, necessary, and appropriately authorised.
• Rights in Submitted Content: You represent and warrant that you have all rights, permissions, consents, notices, and lawful bases necessary to submit any content, data, or file to the AI Chat and to permit the website operator and its service providers to process that material for the purposes described in these Terms.
• Prohibited Use: You must not use the AI Chat for unlawful, harmful, abusive, defamatory, fraudulent, harassing, infringing, deceptive, discriminatory, obscene, exploitative, or otherwise objectionable purposes. Prohibited uses include, without limitation, attempts to generate malware, evasion techniques, hacking instructions, dangerous weapon-related material, harassment content, impersonation, child exploitation material, fraud schemes, unlawful surveillance, or content designed to violate the rights of others.
• Moderation and Enforcement: We may use automated and manual moderation, filtering, blocking, throttling, logging, review, and escalation mechanisms. We reserve the right, in our sole discretion and without notice where permitted, to block, refuse, suspend, review, report, preserve, or terminate any interaction, session, or user activity that we consider to violate these Terms, pose risk, create abuse, trigger security concerns, or be otherwise inappropriate.
• Logging, Monitoring, and Record Retention: We may collect, store, retain, review, analyse, and use prompts, outputs, attachment data, attachment metadata, timestamps, browser and device information, session identifiers, cookies, local storage identifiers, usage patterns, IP-derived or network identifiers, moderation events, routing information, and related technical logs for safety, abuse prevention, fraud prevention, troubleshooting, analytics, quality assurance, model evaluation, service improvement, legal compliance, incident response, dispute handling, and legal defence.
• Authentication and Security Uses of Logs: You expressly acknowledge and agree that session records, technical logs, and related interaction data may be used where reasonably necessary to verify account access, maintain session continuity, investigate suspicious activity, assess whether a request is genuine, support authentication and platform security controls, protect users, and defend the integrity of the service.
• Human Review: You acknowledge that authorised personnel, contractors, auditors, or service providers may review stored records or flagged content where reasonably necessary for moderation, support, quality control, abuse prevention, incident response, legal compliance, dispute resolution, or security investigation.
• Third-Party Providers: The AI Chat may utilise third-party AI models, moderation systems, storage providers, analytics services, infrastructure, and networking or security tools. We are not responsible for the acts, omissions, availability, content, policies, or practices of third-party providers, except as required by applicable law.
• No Warranty: To the fullest extent permitted by applicable law, the AI Chat is provided on an "as is" and "as available" basis without representations, guarantees, or warranties of any kind, whether express, implied, statutory, or otherwise, including any warranty of accuracy, completeness, reliability, availability, merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, uninterrupted access, or error-free operation.
• Limitation of Liability for AI Use: To the fullest extent permitted by applicable law, the website operator disclaims liability for any loss, damage, cost, claim, penalty, regulatory issue, interruption, lost profit, lost revenue, lost business opportunity, reputational harm, loss of goodwill, data loss, security incident, business interruption, or consequential or indirect damage arising from or related to use of, inability to use, or reliance on the AI Chat or any output generated by it.
• Indemnity for Misuse: You agree to defend, indemnify, and hold harmless the website operator and its affiliates, officers, directors, employees, contractors, licensors, suppliers, service providers, and successors from and against claims, demands, proceedings, liabilities, damages, judgments, settlements, losses, costs, and expenses, including reasonable legal fees, arising out of or connected with your unlawful use of the AI Chat, your breach of these Terms, your submitted content, or your reliance on AI Chat output contrary to these Terms.
• Service Changes and Availability: We may change, suspend, restrict, withdraw, rate-limit, modify, or discontinue any part of the AI Chat at any time, temporarily or permanently, with or without notice. We do not guarantee uninterrupted availability, compatibility, retention of prior conversations, continuity of model behaviour, or preservation of any output.
• UK Position: The website terms are governed by the laws of the United Kingdom. Nothing in this section is intended to exclude liability that cannot lawfully be excluded under applicable UK law. Subject to that limitation, you acknowledge that extensive disclaimers, logging, monitoring, moderation, and acceptable-use controls apply to the AI Chat.
• EU / EEA Position: If EU or EEA consumer or data protection law applies to your use of the AI Chat, you acknowledge that personal data and usage logs may be processed as described in these Terms and any applicable privacy notice. You agree not to treat the AI Chat as a substitute for legally required human review, regulated advice, or professional assessment.
• USA Position: If U.S. federal or state law applies, you acknowledge that the AI Chat is provided for informational purposes only, not as guaranteed factual output or professional advice, and that use of the service remains subject to logging, moderation, platform security, fraud prevention, dispute-defence recordkeeping, and other operational controls described in these Terms.
• Canada Position: If Canadian federal or provincial law applies, you acknowledge that the AI Chat is intended to be used in a careful, transparent, and security-conscious manner; that outputs require independent verification; and that prompts, outputs, session logs, and technical records may be processed for safety, support, fraud prevention, platform protection, and account-security purposes as described in these Terms and any applicable privacy notice.
• International Position: If you access or use the AI Chat from any jurisdiction other than those specifically referenced above, you are solely responsible for ensuring that your access, submissions, disclosures, exports, and reliance are lawful in that jurisdiction. You acknowledge that cross-border processing, hosting, moderation, security review, storage, and record retention may occur where reasonably necessary for operation of the service, subject to applicable law.
• Preservation of Mandatory Rights: Nothing in this section removes rights that cannot lawfully be waived or limited under applicable law. However, to the fullest extent permitted by law, you agree that these AI-specific disclaimers, limitations, logging notices, security controls, and usage restrictions are material conditions of access to the AI Chat.

By using this website, you signify your acceptance of these terms and conditions. If you have any questions about these Terms, purchases, cancellations, or refund requests, please contact info@nanotech.icu or call +44 7593 012313.